B2B Service · Powered by TrackMyBag

Connected baggage support.
Clear passenger updates.

Vimaan Desk connects airlines and airport partners with TrackMyBag for delayed and mishandled baggage coordination, passenger communication and accountable final delivery.

Case TrackingPassenger UpdatesFinal-Mile DeliveryProof of Delivery
Mishandled baggage tracking and delivery operations
One connected case journeyFrom baggage release to passenger handover and proof of delivery.
Operational support

Designed for airlines and airports

A focused workflow that helps partners coordinate baggage cases while keeping passengers informed.

Tracking Support

Map baggage references and operational updates to one visible case journey.

Passenger Communication

Share clear status updates and reduce avoidable calls during recovery.

Delayed Bag Delivery

Coordinate approved airport-to-passenger delivery after baggage release.

Proof & Reporting

Capture delivery confirmation, case status and partner-facing records.

Partner capabilities

Visibility across the final mile

  • Delayed baggage delivery coordination
  • Mishandled baggage status support
  • Airport-to-passenger delivery workflow
  • Automated passenger communication
  • Proof of delivery and operational dashboard

Partner-authorized workflow

Baggage tracing, clearance and release remain with the relevant airline, airport or ground-handling partner. TrackMyBag supports the approved communication and delivery workflow.

Implementation scope, integrations, service areas and operating procedures are agreed with each aviation partner.

Explore TrackMyBag for your operation

Visit TrackMyBag to learn about baggage visibility, passenger communication and delivery support.