Airport Assistance · Powered by BagSwift

A friendly hand at the airport.
A smoother journey for you.

Vimaan Desk connects passengers with BagSwift for personal airport assistance during arrivals, departures and important terminal touchpoints.

Arrival AssistanceDeparture AssistanceSenior & Family SupportAirport Navigation
Meet and greet passenger assistance at an airport
Personal airport guidanceHelpful coordination from the agreed meeting point through permitted areas.
Passenger assistance

Support for every kind of traveller

Choose assistance based on your journey, airport and passenger needs.

Departure Assistance

Guidance from the agreed airport meeting point through applicable departure processes.

Arrival Assistance

Meet-and-guide support after arrival through permitted passenger areas.

Senior Citizen Support

Patient, attentive coordination designed to make airport movement feel easier.

Family Assistance

Extra guidance for families travelling with children, luggage or multiple passengers.

Available support

Clear guidance through the airport

  • Arrival and departure coordination
  • Senior citizen and family assistance
  • Baggage assistance where permitted
  • Airport navigation support
  • Coordination up to permitted access points

Plan before you travel

Availability and the exact scope depend on the airport, terminal, travel date, passenger requirements and access permissions.

Meet & Greet does not replace airline check-in, security screening, immigration or other official airport procedures.

Make your airport journey easier

Visit BagSwift to explore current Meet & Greet availability and booking options.